We are committed to delivering your carefully curated fashion and lifestyle selections with efficiency and care. All orders are processed within 1-2 business days after payment confirmation. Our team ensures each item is meticulously inspected and securely packaged to maintain its quality during transit. Whether you're updating your wardrobe with seasonal essentials or accessorizing for a polished look, we prioritize a seamless shipping experience tailored to your needs.

Processing times may vary slightly depending on order volume and product availability. Once dispatched, domestic shipments typically arrive within 3-7 business days, while international deliveries may take 10-20 business days based on destination and customs clearance. Note that holidays or unforeseen logistical disruptions may occasionally extend these estimates. Rest assured, we proactively monitor all shipments to minimize delays.

We offer tiered shipping options to accommodate different budgets and delivery needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Table Rate Shipping (5-10 Business Days): Free for orders over $60 (up to $9,999)

During checkout, the system will automatically apply the most cost-effective option based on your cart total. Seasonal promotions may occasionally include free shipping regardless of order value.

Currently, we ship to most countries across North America, Europe, Asia, and Oceania. Some remote locations or regions with complex import regulations (e.g., certain areas in the Middle East or Africa) may require additional shipping time or be temporarily unavailable. During checkout, our system will verify your address eligibility. For specific inquiries about your region, please contact our support team before placing your order.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our system integrates with major carriers like USPS, FedEx, and DHL to provide real-time updates. If you haven't received tracking information within 48 hours of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.

While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs inspections. If your package hasn't arrived within 5 business days of the estimated delivery date, please email [email protected] with your order number. For lost shipments confirmed by the carrier, we'll either resend your items (subject to availability) or issue a full refund. Claims must be submitted within 30 days of the shipment date.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary significantly by destination and are determined solely by local authorities. We declare all packages at their full value and cannot mark items as "gifts" to avoid fees. To prevent unexpected costs, we recommend consulting your local customs office before ordering. Note that delayed customs clearance does not qualify for refunds under our shipping policy.